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How To Choose The Right Real Estate Agent In Ottawa

Real Estate Agents | Ottawa Property Shop
Not sure on how to pick a reputable real estate agent in Ottawa? Check out this guide for some helpful tips.

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There are a lot of real estate agents in Ottawa, and choosing the right one can be tricky. You want to ensure you find an experienced, knowledgeable, and trustworthy agent.

Buying a home is a big decision – probably one of the biggest you’ll ever make. So you need to make sure you’re working with an agent who has your best interest at heart.

This guide will provide information on choosing the right realtor in the Ottawa area. We will also cover the cost of working with an agent, knowing if you’re getting good service, questions to ask your agent, and what to do if things go wrong. So let’s start!

Things to Consider When Choosing Real Estate Agents

Meeting with an ottawa real estate agent
Photo: Meeting with an agent

To choose the best realtor for you, there are a few key factors you should take into consideration. These include:

Experience and Knowledge

How long has the agent been working in the Ottawa area? Make sure to ask about their experience with buyers like you – first-time buyers, investors, those relocating, etc.

Also, ask about their knowledge of the Ottawa real estate market and neighbourhoods. Professional realtors should be able to give you insights about different areas and provide market data to support their claims.


Reviews online from clients
Photo: Reviews online from clients

Ask around – talk to family and friends, or look online to see what other people are saying about the agent. Read online reviews and testimonials to get a sense of what past clients have thought about working with the agent.

A good reputation is essential because it means the agent is doing a good job for their clients. It also means they’re likely to continue providing good service in the future.

Communication Skills

Good communication is key in any relationship, including the relationship between you and your realtor. You need to be able to trust that your agent will keep you updated on new listings, open houses, and anything else that might be relevant to your search.

You should also feel comfortable asking your agent questions – after all, they’re there to help you. If you don’t feel like you can communicate openly with your agent, it might be time to look for someone else.


This is important, especially if you’re working with a buyer’s agent. A buyer’s agent is someone who represents you in the purchase of a home. You need to make sure they have the time to show you around, answer your questions, and help you through the buying process.

A lot of agents work with multiple clients at a time, so it’s important to ask about their availability. You want to make sure they have the time to dedicate to you and your needs.


An agent showing upfront service fees and cost
Photo: An agent showing upfront service fees and cost

A good agent will be upfront and honest about the homes they’re showing you. They won’t try to hide any problems with the property and will be transparent about any offers you make.

They should also be upfront about their fees – you shouldn’t have to worry about being surprised by hidden costs down the road.


Working with a realtor usually comes at a cost. In most cases, the seller will pay the commission, which is split between the buyer and the seller’s agent.

However, there are some situations where the buyer might be responsible for paying the commission. It’s essential to ask about this upfront so you’re not surprised later on.

One thing to remember is that the cost of working with an agent is usually worth it. An experienced agent will save you a lot of time and effort and can also help you get a better price on your home.

How Much Does It Cost to Work With Ottawa Realtors?

Buyer and seller's agent fees & commissions
Photo: Buyer and seller’s agent fees & commissions

You can actually buy or sell a house without the help of a realtor. This is known as a For Sale By Owner (FSBO). However, you must sacrifice your time, energy, and money to do it.

Most people work with an agent because they don’t want to go through the hassle of doing it themselves. It’s also a good idea to have someone on your side who knows the ins and outs of the real estate market.

Standard Commission Rate

So how much does it cost? As we mentioned, the commission for working with a realtor is usually paid by the seller. In Ottawa, the standard commission is 5% to 6% of the purchase price of the home.

This might seem like a lot of money, but remember that it’s divided between the buyer’s and seller’s agents. In most cases, the commission is negotiable. If you’re working with a buyer’s agent, they might be able to get a lower commission from the seller.

Operational Charges

Photo: Operational services
Photo: Operational services

An operational service charge is a fee that the brokerage charges to cover the cost of things like paperwork, securing documents, home appraisal, and other miscellaneous tasks.

The flat fee for this service is around 0.5% to 2.5% of the property’s purchase price or depending on the hourly rate of the agent.

Overhead Charges

There are also overhead charges if you request marketing, advertising, and other services that the agent provides. Depending on the agent, it could be a flat or an hourly fee.

It’s also important to note that an experienced realtor will save you time and money in the long run. They can help you find the right home, negotiate a better price, and navigate the closing process.

How To Know if You’re Getting Good Service

taken care of by an ottawa real estate agent
Photo: Taken care of by an agent

Now that you know what to look for in a realtor, you might be wondering how to know if you’re getting good service. Here are a few things to keep an eye out for:

You’re Kept in the Loop

As we mentioned before, communication is key in any relationship – including the one between you and your agent. You should feel like you’re being kept in the loop throughout the process and that your agent is available to answer any questions you might have.

If you’re not sure what’s going on, or if you feel like your agent is avoiding your calls, it’s probably time to look for someone else.

Your Agent is Helpful

Your agent should be there to help you, not just sell you a house. They should be knowledgeable about the Ottawa real estate market and be able to answer any questions you might have.

They should also be able to advise you on neighbourhood safety, schools in the surrounding area, and anything else that’s important to you.

You Feel Like You’re Being Taken Care Of

Working with a realtor should make you feel like you’re in good hands. They should be professional and courteous and make you feel like your best interests are always their top priority.

If you don’t feel like you’re being taken care of, it’s probably time to find someone else.

Your Agent is Trustworthy

Trust is one of the most important things to look for in a house agent. After all, you’re going to be sharing a lot of personal information with them.

You should feel like you can trust your agent to keep your information confidential and that they’re not going to pressure you into anything you’re uncomfortable with.

What Type Of Questions Should I Ask My Real Estate Agent?

Photo: First-time home buyer asking questions
Photo: First-time home buyer inquiries

If you’re considering working with a realtor, you should keep a few things in mind. First and foremost, you should interview a few agents to find the right one for you.

When you’re interviewing potential agents, there are a few important questions you should ask:

  • How long have you been working as a home agent?
  • What type of properties do you specialize in?
  • How well do you know the Ottawa real estate market?
  • What are your experiences with first-time home buyers?
  • How many deals have you closed in the past year?
  • Are you comfortable working with buyers/sellers with unique needs?
  • Can you provide me with references from past clients?
  • What are your fees?
  • What other services do you provide?
  • How often will you be available to answer my questions?

By asking these questions, you’ll be able to get a better sense of who the agent is, what they’re like to work with, and how much experience they have.

You should also trust your gut – it’s probably not the right fit if you don’t feel comfortable with an agent.

Choosing the Right Real Estate Agent

When buying or selling a home, choosing the right real estate agent is important. The right agent will make the process a lot easier, and they can even save you time and money.

Keep an eye out for communicative, helpful, trustworthy, and experienced agents. And, most importantly, make sure you choose someone you’re comfortable with.

If you’re not sure where to start, ask your friends and family for recommendations, or look for agents who have sold homes in your neighbourhood in the past. Once you’ve found a few potential agents, set up some interviews and see which one is the best fit for you.

Ottawa Property Shop Realty Incorporated Brokerage

Ottawa Property Shop, real estate agent in ottawa
Photo: Ottawa Property Shop Website

Ottawa Property Shop is a full-service real estate brokerage serving the needs of buyers, sellers and investors in the greater Ottawa area.

Our company is built on the foundation of providing world-class customer service and delivering results that exceed expectations. We are proud to offer a unique and customized approach to each of our clients, whether they are buying or selling a property.

Our team of experienced professionals led by Masoud Badre, an award-winning Realtor, is dedicated to making your real estate experience as seamless as possible.

With more than 35 years of experience in the Ottawa real estate market, Masoud has the knowledge and expertise to get you the best possible price for your home.

We have a proven track record of success, and our clients are our top priority. When you work with us, you can rest assured knowing that you’re in good hands.

If you’re looking for the best possible real estate experience, look no further than Ottawa Property Shop Realty Incorporated Brokerage. Contact us today to get started.

Ottawa Real Estate Agents FAQs

Do I need a real estate agents to buy or sell a house?

No, you don’t need an agent or broker to buy or sell a house. However, most people choose to work with an agent because it’s easier and less time-consuming than doing it themselves.

Working with an experienced agent also has its perks. They can help you find your dream home, negotiate a better price, and navigate the closing process.

What can I expect if I sell my house myself or FSBO (for sale by owner)?

If you sell your house yourself, you’ll be responsible for marketing your home, negotiating with buyers, and dealing with the paperwork.

It’s also important to note that you won’t be able to take advantage of the multiple listing service (MLS) or featured listings unless you’re a licensed realtor.

How do I choose a real estate agent?

When choosing home agents, you should look for someone who is experienced, trustworthy, and helpful. You should also make sure that you’re comfortable with their communication style. It’s also a good idea to ask for recommendations from family and friends.

How are Ottawa real estate properties classified?

Most Ottawa real estate properties are classified base on housing types and styles. There are detached, single-detached, semi-detached, townhomes, condos, multi-family homes, and more.

The type of property you’re interested in will likely dictate the type of agent you’ll need to work with. For example, if you’re interested in buying a condo, you’ll need to find an agent specializing in that type of property.

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